Automated Call Handling & Routing

Systems and methods for automatically managing telephone calls, including intelligent routing based on various criteria, scheduling callbacks, and processing emergency calls.

8,776 US filings from 1,612 companies since 2023 · 2023: 2,506 · 2024: 2,658 · 2025: 2,542 · 2026 YTD: 1,070

Telephone Equipment

Top companies

Ranked by filings in this theme since 2023. 2026 is partial.

#	Company	Since 2023	2023	2024	2025	2026 YTD	YoY
1	Capital One Services, LLC	225	68	81	56	20	-30.9%
2	T-Mobile USA, Inc.	196	53	59	57	27	-3.4%
3	GOOGLE LLC	150	39	63	39	9	-38.1%
4	Zoom Video Communications, Inc.	150	55	84	11	·	-86.9%
5	Bank of America Corporation	139	22	36	58	23	+61.1%
6	DELL PRODUCTS L.P.	135	32	51	30	22	-41.2%
7	NICE LTD.	135	47	24	47	17	+95.8%
8	RapidSOS, Inc.	131	29	32	47	23	+46.9%
9	SAMSUNG ELECTRONICS CO., LTD.	128	34	34	40	20	+17.6%
10	Apple Inc.	106	27	27	41	11	+51.9%
11	Twilio Inc.	104	29	30	35	10	+16.7%
12	International Business Machines Corporation	101	52	24	16	9	-33.3%
13	Microsoft Technology Licensing, LLC	101	38	36	20	7	-44.4%
14	T-MOBILE INNOVATIONS LLC	98	18	13	31	36	+138.5%
15	FIRST ORION CORP.	93	31	30	24	8	-20.0%
16	STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY	92	21	28	32	11	+14.3%
17	MOTOROLA SOLUTIONS, INC.	91	15	36	24	16	-33.3%
18	Wells Fargo Bank, N.A.	91	15	31	33	12	+6.5%
19	AT&T Intellectual Property I, L.P.	87	27	19	23	18	+21.1%
20	Zoom Communications, Inc.	83	·	·	47	36	—
21	8x8, Inc.	83	29	29	21	4	-27.6%
22	Genesys Cloud Services, Inc.	80	11	24	40	5	+66.7%
23	Huawei Technologies Co., Ltd.	80	30	20	18	12	-10.0%
24	United Services Automobile Association (USAA)	80	20	33	19	8	-42.4%
25	DISH Wireless L.L.C.	76	9	13	37	17	+184.6%